Warranty - Kinesis Bikes
Sector-warranty

Warranty


Assisted Non-Warranty Replacement


Within the first two years of ownership (Carbon Innegra rims only):
If you damage your Carbon Innegra rim while riding within the first two years of ownership (original owner only), we will replace your rim free of charge. This does not apply to cosmetic and/or non-critical damage.

For Sector aluminium and carbon rims without Innegra (CT30) we can offer a replacement rim at a discounted price (see below).

After two years of ownership:
If you damage your Sector rim in an accident or crash, after two years of ownership (original owner only), we can offer a replacement rim at a discounted price.

All Sector rims that you would like to have inspected for assisted replacement, should be first dealt with by the authorised Sector dealer where you originally purchased the wheelset or rim. If there is a case, then the wheelset or rim will be sent to Sector for further inspection and outcome.

If Sector offers assisted replacement, the defective item must be returned to, and become the property of Sector.


Lifetime Warranty on Carbon Innegra Rims


In additional to the Assisted Replacement policies, all Sector Carbon Innegra rims are guaranteed against manufacturing defects for the lifetime of the product, except decal defects, which are covered for one year only. For other parts and accessories such as hubs, spokes, nipples, freehub bodies, valves and end caps, the warranty is one year only. These limited warranties do not apply to normal wear and tear, claimed defects, malfunctions or failures that result from abuse, neglect, improper assembly, improper maintenance, alteration, collision, crash or misuse. Installation of components, parts, or accessories not originally intended for use with Sector wheelsets or rims, or compatible with Sector wheelsets and components, will void any warranty offered by Sector. Modification by way of cosmetically changing, such as painting the wheels/rims, will void any warranty offered by Sector also. Sector warranty applies to the original purchaser only and applies to Sector wheels or products purchased from an authorised Sector dealer or Sector directly only. The warranty duration applies from the original date of purchase, and not extended at any date of repair or replacement. Proof of purchase is required for any warranty claim.

If you purchased your Sector wheelset or product from an authorised dealer and you believe you have a valid warranty claim, then this should be first dealt with by the Sector dealer where you originally purchased the wheelset or product from. If there is a valid case, then the wheelset or product will be sent to us at Sector for further inspection and outcome. If you purchased the wheelset or product direct from Sector then please contact us. No warranty claims will be considered without proof of purchase of the wheelset or product.

For the warranty periods described above, Sector will repair or replace the defective part, at its option, without charge for the part or the repair. Refurbished parts may be used for repairs or replacements. Parts used for replacement, whether new or refurbished, are warranted for the remainder of the original warranty period. In the event of a part replacement, Sector cannot guarantee a colour match to the original wheelset or product.

To obtain warranty service, the original owner must pay all labour and transportation charges associated with the repair or replacement of all parts under this warranty. Under no circumstance does this limited warranty include the cost of travel or shipment to and from Sector or an authorized Sector dealer.


3 Year Warranty on Aluminium rims and Carbon rims without Innegra tech (CT30 only)


All Sector aluminium rims carbon rims without Innegra tech are guaranteed against manufacturing defects for three years after the original purchase date of the product, except decal defects, which are covered for one year only. For other parts and accessories such as hubs, spokes, nipples, freehub bodies, valves and end caps, the warranty is one year only. These limited warranties do not apply to normal wear and tear, claimed defects, malfunctions or failures that result from abuse, neglect, improper assembly, improper maintenance, alteration, collision, crash or misuse. Installation of components, parts, or accessories not originally intended for use with Sector wheelsets or rims, or compatible with Sector wheelsets and components, will void any warranty offered by Sector. Modification by way of cosmetically changing, such as painting the wheels/rims, will void any warranty offered by Sector also. Sector warranty applies to the original purchaser only and applies to Sector wheels or products purchased from an authorised Sector dealer or Sector directly only. The warranty duration applies from the original date of purchase, and not extended at any date of repair or replacement. Proof of purchase is required for any warranty claim.

If you purchased your Sector wheelset or product from an authorised dealer and you believe you have a valid warranty claim, then this should be first dealt with by the Sector dealer where you originally purchased the wheelset or product from. If there is a valid case, then the wheelset or product will be sent to us at Sector for further inspection and outcome. If you purchased the wheelset or product direct from Sector then please contact us. No warranty claims will be considered without proof of purchase of the wheelset or product.

For the warranty periods described above, Sector will repair or replace the defective part, at its option, without charge for the part or the repair. Refurbished parts may be used for repairs or replacements. Parts used for replacement, whether new or refurbished, are warranted for the remainder of the original warranty period. In the event of a part replacement, Sector cannot guarantee a colour match to the original wheelset or product.

To obtain warranty service, the original owner must pay all labour and transportation charges associated with the repair or replacement of all parts under this warranty. Under no circumstance does this limited warranty include the cost of travel or shipment to and from Sector or an authorized Sector dealer.

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